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Full job description
We are seeking a professional and friendly Receptionist to join our team. Based in the heart of our clinic, you will play a vital role in ensuring smooth daily operations and delivering outstanding patient service. This position offers an excellent opportunity to be part of a reputable dental practice committed to excellence.
Responsibilities
To provide a warm welcome to the clinic and accurately register patients into the clinic, as well as checking them in for their appointments and scheduling future visits.
Ensure that patient medical records are completed correctly before scanning and storing them in an efficient and secure manner.
Managing our main switch board and directing and handling calls where appropriate.
Ensure that patient appointments are booked in correctly, for the correct duration and that diaries are fully utilised to maximize the working day. Our Dentists will guide you on the patients’ needs in the first instance.
To efficiently respond to any patient enquiries whilst delivering excellent customer service. Whether this is via telephone, email or in person. Working alongside the Dentists and Nurses to pass information onto patients at the relevant times.
To have full knowledge of the treatment pricelist and policies.
If you are ready to bring your organisational talents and friendly demeanor to our team, we invite you to apply now.
Pay: £13.15 per year
Work Location: In person