Administrative Assistant job at St. Andrews Full Time

Overview
This part-time role directly supports the Hub Manager by taking on routine operational and administrative workload. To provide essential administrative, operational, and customer-service support to the Hub Manager and the wider team. This role will handle day-to-day admin tasks, freeing the Manager to focus on strategy, partnerships, and leadership. It is ideal for a reliable, organised individual who enjoys community-facing work in a busy charity hub environment.

Responsibilities

• Manage hub enquiries, phone/email correspondence, bookings (rooms, events, café), and visitor welcome/reception duties if required.
• Maintain accurate records, databases, and filing systems (e.g., volunteer/staff records, booking calendars, impact data).
• Support basic finance admin: invoicing hirers, processing donations/café payments, expense tracking, and purchase orders.
• Assist with events, activities, and community groups: room set-up, promotion materials, registration, and feedback collection.
• Handle and maintain office supplies, maintenance reporting, health & safety paperwork, and general building admin.
• Support marketing/comms (social media posts, newsletters, flyers) and volunteer coordination under Manager guidance.
• Take minutes at meetings, prepare simple reports, and provide ad-hoc admin support to the Board/Manager.
• Ensure excellent customer service and a welcoming environment for all visitors and users.

Requirements

• Strong admin/organisational skills with experience in Microsoft Office (Word, Excel, Outlook) and basic databases, Xero preferred but not essential.
• Excellent communication and customer service skills; friendly, professional, and community minded.
• Ability to work independently and as part of a small team in a busy hub.
• Understanding of or interest in charity/community work (previous charity/voluntary experience desirable).
• Reliable, discreet, and able to handle confidential information (GDPR awareness essential).
• PVG clearance essential.

Pay: £21,500.00 per year

Benefits:

• Free parking
• On-site parking

Application question(s):

• Please email a CV and covering letter explaining how you fit the knowledge, skills and experience for this role

Work Location: In person