Virtual Receptionist – Medical Niche | Remote | £2,500/month job at Remote Full Time NEW

We manage client communications and appointment booking for a number of clinics across the UK. We’re looking for a reliable, fast-responding virtual receptionist to handle inbound enquiries and convert them into booked appointments.

This is a fully remote role and suits someone who is confident on the phone, warm in their communication style, and genuinely good at getting people booked in.

What You’ll Be Doing:

• Responding to new enquiries quickly via WhatsApp, SMS, and Instagram DM

• Answering inbound calls professionally and warmly

• Following up with leads to close bookings

• Managing appointment scheduling across multiple clinic calendars

• Keeping the CRM updated with lead status and notes

What We’re Looking For:

• Excellent spoken and written English, warm, professional, and natural-sounding

• Fast response times, speed is everything when it comes to new enquiries

• Confident on calls, you don’t shy away from picking up the phone

• Sales-minded, you know how to guide a conversation towards a booking without being pushy

• Previous experience in a receptionist, appointment setting, or customer-facing role

• Experience in the medical or wellness space is a plus but not essential

Details:

• Fully remote

• UK business hours (Mon-Sat)

• Full-time

• £2,500/month

• Strong performers will be given additional accounts to manage

Pay: £2,500.00-£3,000.00 per month

Benefits:

• Sick pay

Work Location: Remote