The role

As a Quality Assurance Officer, you will help ensure that pharmacy education and training programmes continue to meet the standards expected of the profession. Working with education providers, panel members and internal colleagues, you will support accreditation activity, review programme changes and contribute to evidence-based decision making.

You will manage a portfolio of accreditation work, prepare clear and accurate reports, provide guidance on education standards and processes, and support the identification and escalation of potential risks or concerns. This is an excellent opportunity for someone who enjoys analysing information, working collaboratively with stakeholders and contributing to the continuous improvement of quality assurance processes.

The successful applicant will have:

• Experience of evidence-based decision making, with the ability to exercise sound judgement and justify decisions clearly.
• Experience of working with standards or quality frameworks.
• Experience of overseeing quality assurance processes in regulation, education or healthcare.
• Have experience of collaborative working with boards, panels or subject experts.
• Have excellent written communication skills and the ability to present complex information clearly and concisely.
• Be highly organised with strong planning and prioritisation skills.
• Have an unwavering commitment to equality, diversity and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• Pension scheme.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

We have adopted a hybrid working approach which combines office and home working. Staff are currently required to attend the office for a minimum of 12 days per quarter, with these arrangements due to be reviewed in January 2027.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.

Applying for this role

Please make sure you complete your supporting statement section, explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Applications without a supporting statement will not be considered.

Please consult the knowledge and skills section of the job description document below to help you prepare your application.

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

Whilst we are proud to be members of the Disability Confident Scheme, you don’t have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you.

As part of your application for this role, please complete our equal opportunities and diversity monitoring section.
This is optional and you don’t have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.

If you have any queries please do write to us at [email protected] or if you would like to speak to a member of the Talent Acquisition team please do call us on 0203 713 7880.

Important Notice for Applicants

As part of our pre-employment screening process, this role is subject to a basic Disclosure and Barring Service (DBS) check. In addition, the GPhC will conduct Fitness to Practise (FtP) checks for any applicant who is currently, or has previously been, a registrant of the GPhC. Applicants will be asked to declare this during the application process and may be subject to further internal verification. Any findings may be considered as part of the recruitment decision.