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Full job description
To provide a booking service for all Outpatient referrals, to be able to organise appointments using initiative in sometimes complex situations to ensure patients are seen within the Trust and Government targets.
Office Based.
7 x Full-Time Vacancies
This vacancy will be closed once a significant number of applications have been received.
Register Referrals
Book appointments and cancel and re-schedule appointments
Make outbound telephone calls and take in-bound telephone calls
Train to have an awareness of Medical terminology to enable appointment booking
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page .
Experience of dealing with customers
Work on own initiative once trained
Book and re-arrange Outpatient appointments
Meet daily deadlines