Gambling Support Practitioner job at London Full Time

Job Introduction

Gambling Support Practitioner

Full time – Permanent – 35 hours per week

Location – Office based, London, UK (hybrid working from home/office)

Salary: £32,074

Closing date for applications: 19th May 2026

Interviews will take place in person at GamCare’s Head Office in Finsbury Circus, London – Week commencing on the week commencing 1st June 2026

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment.

The Role

This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.

Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.

There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.

We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week pending on service requirements, Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week.

About you

Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling. If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you!

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

The successful candidate would live at a reasonable distance from Gamcare London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.

Key Responsibilities

• Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
• Provide safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies
• Development of collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approach and holistic support
• Development and maintenance of relationships with local services and communities to support identification of gambling harms and pathways into service
• Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme – we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support
• Cycle to Work Scheme
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact [email protected] and the team will be happy to help.

• Supporting Statement Guidance .pdf
• GamCare Job Profile Gambling Support Practitioner.pdf