To carry out a range of clinical, non-clinical and therapeutic tasks, under the direct or indirect supervision of registered healthcare practitioners, in accordance with the Trust values. Maintaining accurate records detailing patient care and observations to supporting Clinical Lead in providing care and continual support .
The aim of this role is to always deliver high-quality patient care and rehabilitation support within our Community Hospital .
HCAs are responsible to meet and greet for all Patients attending appointments and to always ensure patient safety. Recording observations communicating effectively directly to Clinician and to be patients advocate while assessments undertaken. Meet and greet aspects is essential at start of patient’s appointments and to always ensure patient safety during their appointment.
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Clinical (under indirect supervision, once competent)
by the registered nurse/therapist, following the documented care plan and ward handover to allow seamless provision of care .
Our Community Hospitals are at the heart of what we do. Our service to provides a high standard of care and support for patients, where care can no longer be delivered in the home due to the complexity of their condition.
The Health Care Assistant will support and deliver the provision of high-quality person-centred care, under the guidance of the Registered nursing team.
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
The Trust is required to work in line with the Government’s UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit – https://www.gov.uk/browse/visas-immigration/work-visas
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