Care Support Workers – Register for Upcoming Roles (Pre-Screened Team) job at Birmingham Full Time

Urban Legacy Staffing Solutions, part of Urban Legacy Umbrella, is currently building a pre-approved team of Care Support Workers in preparation for upcoming opportunities across the care sector, including supported living, community outreach, home support, and residential care settings.

Our aim is to develop a strong, reliable workforce ready to be deployed as opportunities become available. This is an opportunity to secure your place early and be prioritised for work as soon as roles are released.

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What This Role Involves (Registration Phase)

At this stage, you will complete onboarding and compliance checks to join our active staff pool.

This includes:

Enhanced DBS and Right to Work checks

Reference verification

Skills and experience assessment

Availability and role matching

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Future Role Responsibilities

Supporting clients with daily living (personal care, mobility, routines)

Promoting independence, dignity, and wellbeing

Supporting individuals with mental health, learning disabilities, or complex needs

Working across supported living, outreach, home support, and residential environments

Maintaining accurate records and adhering to professional standards

Encouraging engagement in meaningful and structured activities

Supporting individuals in line with safeguarding and care best practices

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Types of Support & Roles We Cover

Core Roles

Support Workers (general, outreach, HMO)

Healthcare Assistants (HCA)

Domiciliary Care Workers

Residential Care Staff

Live-in Carers

Night / Waking Night Staff

Specialist Support

Mental Health Support Workers

Learning Disability & Autism Support

Complex Needs & Behaviour Support

Substance Misuse / Recovery Workers

High-risk / forensic support roles

Housing & Community-Based Roles

Housing Support Workers

Floating Support Workers

Outreach Workers

Tenancy Sustainment / Resettlement Support

HMO Support Staff

Additional Support Roles

Activity Coordinators

Care Coordinators / Admin Support

Domestic / Cleaning Staff

Maintenance / Property Support

We are able to supply staff to support services operating on a 24-hour basis, including day, evening, night, and waking night shifts.

Staff will be matched to roles based on experience, skills, and service requirements.

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Working Pattern

This role operates under a flexible, field-based working model:

Staff start and finish their day from home

Work is carried out within the community, supported living, residential, or outreach settings

Visits and support sessions take place on-site with clients

Records and communication are completed digitally

Where appropriate, some tasks may be completed remotely

Occasional office-based days (1–2 per month) may be required

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Shift Types Available

Day shifts

Night shifts

Waking nights

Weekend work (where required)

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Employment Type & Flexibility

This role is offered on a flexible / bank-based (zero-hours) working arrangement:

No obligation to accept shifts

Shifts offered based on service demand

Freedom to work with other employers

Clear communication required regarding availability

Reliable staff prioritised for consistent and higher-volume work

By building a strong and diverse staff pool, we are able to allocate work across different services and departments, creating flexibility for both staff and the organisation.

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Driving & Travel Requirements

A driving licence is not essential.

However:

Non-drivers may be allocated more localised work

Some roles require travel between services

Additional support may be used for urgent coverage

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What We Are Looking For

Experience in care/support (preferred but not essential)

Reliable, professional, and committed individuals

Strong communication and interpersonal skills

A genuine passion for supporting others

Flexibility across different care environments

We also welcome individuals new to the sector.

A short, optional development placement may be available to support candidates in gaining experience before progressing into paid roles.

All development placements will be structured, optional, and compliant with UK employment guidelines.

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Compliance & Expectations

Staff must follow safeguarding policies at all times

Maintain professional boundaries and conduct

Represent Urban Legacy professionally within all services

Medication support must be carried out in line with training and service requirements

Ongoing training and development opportunities will be provided

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Our Approach & Values

We believe in building a team that supports both clients and each other.

Strong communication and timekeeping

Respect, accountability, and teamwork

A person-centred approach to care

Our focus is to reduce unnecessary admin and allow staff to focus on:

delivering meaningful, high-quality support

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Additional Information

Location: West Midlands & Greater Manchester (multiple locations)

Flexible / bank working arrangements

Right to work in the UK required

All roles subject to enhanced DBS and satisfactory references

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Important Information

This is a registration-based opportunity:

Work begins as services become active

Priority given to fully onboarded staff

Early applicants first in line

Registration does not guarantee immediate work but provides priority access to opportunities

Roles will be offered based on service availability and demand

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Pay (When Active)

£12.71 – £14.50 per hour (depending on role and experience)

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Why Join Urban Legacy Support?

Be part of a growing organisation from the early stages

Flexible working model (no daily office reporting)

Opportunity for consistent, long-term work

Supportive and professional environment

Future expansion opportunities

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Equal Opportunities

Urban Legacy is an equal opportunities organisation. We welcome applications from all backgrounds.

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Apply Now

Apply today to secure your place within our pre-approved team.

Immediate onboarding available for suitable candidates, subject to compliance checks

Pay: From £24,784.50 per year

Benefits:

• Flexitime

Application question(s):

• What experience do you have in care or support work?
• What shifts are you available for?
• Are you able to travel to different locations for work if required?
• Can you commit to clear communication and attending shifts reliably once accepted?
• If selected, are you able to complete onboarding and be ready for work when roles become available?
• Do you currently hold a DBS?

Work authorisation:

• United Kingdom (required)

Location:

• Birmingham, West Midlands (required)

Willingness to travel:

• 50% (preferred)

Work Location: In person