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Full job description
Clinic Receptionist
The London School of Osteopathy are currently seeking to appoint a Clinic Receptionist for our clinic in
Bethnal Green, London. At the clinic we provide osteopathic treatment support to enhance the health of local residential and business communities. It is also a clinic that teaches the next generation of osteopaths.
The focus of the role will be to ensure the smooth running of our busy student clinic. The ideal candidate will have a bright personality and excellent communication and organisational skills.
The applicant will also need to be discreet, reliable and able to work under pressure.
Hours: 8 am – 3 pm every Monday.
The candidate will also have the opportunity to cover other shifts on reception. The clinic is open 8am – 8pm Mon to Fri and Sat 8am – 5pm.
Overall responsibilities: To undertake reception duties for the LSO Teaching Clinic.
Key tasks:
● Ensure the smooth running of the clinic acting as liaison between clinic staff, students and patients on
clinic matters (including managing phone calls and online bookings etc)
● Be responsible for clinic data collection and collation, maintaining confidentiality
● Support administration of the student clinical exams with respect to patients, schedules etc.
● Ensure that the reception area is tidy at all times
Essential attributes:
● Excellent interpersonal skills both face to face and over the phone
● Patient focused and have an interest in the allied health professions
● Experience of reception duties
● Able to work in a fast paced environment and willing to adapt to changing work needs
● Ability to work autonomously and maintain confidentiality
● Good attention to detail
● Experienced in Microsoft word & excel
● Numerate. Confident in handling financial transactions.
● Willing to be trained to use clinic software
● GCSE in Maths & English (grade 4 or higher)
● A degree or equivalent.
Desirable attributes:
● Administrative qualification
● Experience of working as a receptionist
● Work experience within a healthcare setting
Wage: £14.80 per hour with paid holiday.
Benefits: Free access to osteopathic treatment (subject to availability).
Pay: £14.80 per hour
Work Location: In person