HCA/Phlebotomist job at Ilford Full Time

We are seeking a dedicated and skilled Phlebotomist/HCA to join our healthcare team. The successful candidate will be responsible for collecting blood samples safely and efficiently, maintaining accurate records, and providing excellent patient care.

You will work in a supportive team environment, managing patient appointments, and ensuring samples are collected and processed in line with clinical protocols and quality standards.

Key Responsibilities

• Perform venipuncture, capillary, and other blood collection procedures safely and efficiently.
• Verify patient identity and maintain accurate sample labeling and records.
• Use SwiftQueue or other patient management systems to manage appointments and queue flow.
• Ensure compliance with infection control, health and safety, and data protection policies.
• Prepare, store, and transport samples to the laboratory following standard procedures.
• Provide reassurance and support to patients to ensure a positive experience.
• Collaborate with nurses, laboratory staff, and clinical teams to ensure smooth service delivery.
• Maintain phlebotomy equipment and report any issues or shortages.

Essential Requirements

• Level 2 or 3 Phlebotomy Qualification or equivalent certification.
• Previous experience as a phlebotomist in a clinical or laboratory setting preferred.
• Knowledge of infection control, health and safety procedures, and patient care standards.
• Ability to use SwiftQueue or similar appointment systems effectively.
• Excellent communication skills and professional bedside manner.

Desirable

• Experience in hospital, clinic, or community healthcare environments.
• Ability to assist with training junior staff or students.
• Familiarity with electronic health records (EHR) and laboratory information systems (LIS).

Why Join Us?

• Friendly and supportive team environment.
• Opportunity for professional growth and development.
• Competitive salary and benefits package.
• Chance to make a real difference in patient care.

Job Types: Part-time, Permanent

Pay: £14.00-£15.00 per hour

Ability to commute/relocate:

• Ilford IG2 6YG: reliably commute or plan to relocate before starting work (required)

Experience:

• Phlebotomy: 3 years (preferred)

Work Location: In person