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Full job description
Customer Satisfaction & Sales Coordinator
- Full-Time | Office Based | United Kingdom
- Yolk Expressa Ltd
About Yolk
Yolk is a fast-growing company in the logistics industry, focused on delivering efficient, reliable, and customer-focused logistics solutions. We offer a dynamic and supportive environment with genuine opportunities for career progression and long-term growth.
This is an exciting opportunity for an ambitious and commercially minded individual who wants to grow with a rapidly expanding business.
The Role
We are looking for a highly motivated Customer Satisfaction & Sales Coordinator to join our team in an office-based role combining customer relationship management and sales/business development.
Sales is a key part of this role. The successful candidate will be expected not only to manage and strengthen existing customer relationships, but also to actively help generate new business opportunities and contribute directly to the company’s growth.
This position is ideal for someone energetic, commercially driven, organised, and eager to take on increasing responsibilities as the company expands.
Key Responsibilities
* Build strong relationships with existing customers
* Actively identify and pursue new business opportunities
* Develop new customer accounts and help grow company revenue
* Follow up on sales leads and maintain regular customer communication
* Assist with quotations, customer onboarding, and account management
* Coordinate with internal teams to ensure smooth service delivery
* Monitor customer satisfaction and help resolve operational issues
* Contribute ideas to improve processes and support company growth
* Take on increasing responsibilities as the business expands
What We’re Looking For
* Strong communication, relationship-building, and sales skills
* Commercial mindset with confidence speaking to customers
* Motivated, proactive, and results-oriented attitude
* Organised and able to multitask in a fast-paced environment
* Ability to work independently and take initiative
* Previous experience in logistics, sales, customer service, or operations is beneficial but not essential
* Good computer and administrative skills
* Ambition to grow within a fast-growing company
Compensation
Fixed Salary:
* £36,000 per year
* Performance-based salary increase of up to 14% after 6 months
Performance Bonus Structure:
* 1% of revenue generated for 1 year from new business brought by existing customers
* 1.5% of revenue generated for 1.5 years from new business brought by new customers
Why Join Yolk?
* Fast-growing company with strong future potential
* Excellent opportunity for career progression
* Friendly and supportive working environment
* Opportunity to grow into a larger commercial and operational role
* Direct impact on company growth and success
Pay: £36,000.00 per year
Work Location: In person