GP Receptionist job at Sidcup Full Time NEW

An opportunity has arisen at the Barnard Medical Group for two Part-time Receptionists, to work the following shifts:

Monday 2pm – 6pm, Tuesday 8am – 2pm, & Friday 2pm – 6.30pm.

The post holder will receive, assist and signpost patients in accessing appropriate services in a courteous, efficient and effective manner.

Candidates must have prior experience of working within General Practice and be performing/performed a similar role.

The successful post holder will possess excellent communication skills, be enthusiastic and committed to delivering the highest standard of patient care and be able to work within a multi-disciplinary team environment.

We are a dynamic, ever evolving Practice with 3 GP Partners, 5 Salaried GPs, 6 Practice Nurses, in-house Pharmacists, Mental Health Practitioner, Social Prescriber, Dietician, Physiotherapist, in addition to a large reception and administrative team.

Duties and Responsibilities:

• To welcome all patients on arrival to the surgery ensuring patients are checked in.
• Process in person and telephone requests for face to face appointments, telephone consultations and visits.
• To deal with all enquires in an effective and timely manner.
• Process messages from patients, clinicians and external bodies, taking appropriate action when required.
• Explain Practice arrangements and formal requirements to new patients, those seeking temporary registration and requiring immediate and necessary treatment.
• Collate relevant documentation to support new patient registration.
• Inform prospective patients of the Practice boundary.
• Where necessary act as a chaperone during clinical examinations.
• Action all workflow requests as requested by clinicians.
• Invite patients to make appointments at clinician’s request.
• Enter/amend patient information onto computer system as required.
• To work in accordance of Practice Protocols.
• Maintain patient confidentiality at all times.
• Make effective use of training to update skills and knowledge base.
• Support the equality, diversity and rights of patients, carers and colleagues.
• Respect the privacy, dignity and beliefs of patients,m carers and colleagues.

In return we are offering:

• An attractive employment package.
• 6 weeks annual leave pro rata (exclusive of Bank Holidays).
• A thorough induction.
• Endless support from an incredible team.

The practice reserves the right to close this advertisment early if we receive a high volume of suitable applicants.

Job Types: Part-time, Permanent

Work Location: In person