Full-time | Office-Based in Gateshead
£25,950 per annum + Performance Bonuses, Pension, Perks & Up to 37 Days Holiday (inc. Bank Holidays)
Join a Company That’s Driving Change in Education Technology
At LexiaUK Ltd, we believe in empowering schools with cutting-edge educational software that truly makes a difference. As part of our continued growth, we’re looking for a dynamic Customer Success Advisor to join our friendly and passionate team based in our top-floor Gateshead office with panoramic views.
If you enjoy helping others succeed, are confident delivering training over Microsoft Teams or similar platforms, and love seeing customers thrive with the help of technology, this is the role for you.
What You’ll Be Doing
This is not a technical support job. It’s all about people, engaging with schools to ensure they get the most from our platform. You’ll be at the heart of our customer experience, offering tailored support, training sessions, and onboarding that drive real product usage.
What You’ll Bring
We’re looking for someone who’s:
The Perks
What You’ll Need
Bonus Points If You Have
Ready to Make a Difference?
If this sounds like your kind of role, we’d love to hear from you. Please apply with your CV and a tailored cover letter telling us why you’d be a great fit for LexiaUK.
· Monday to Friday, 8-hour shifts
· No weekend work
· Office-based in Gateshead (please ensure you can reliably commute or relocate)
· Holidays must be taken outside of school term time
· Enhanced DBS check required (we’ll cover this)
Job Types: Full-time, Permanent
Pay: £25,950.00 per year
Benefits:
Ability to commute/relocate:
Application question(s):
Location:
Work Location: In person
Full job description About Us: We are an innovative education company dedicated to helping GCSE students achieve their academic goals....
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