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Full job description
Trainee Account Manager
Birmingham | Full-Time | On-Site | Monday-Friday | Immediate Start Available
Ready to build a career in client relations, sales, and business development?
We’re looking for a Trainee Account Manager to join our growing Birmingham team. This is an exciting opportunity for a motivated individual who enjoys working with people, building relationships, and developing commercially valuable skills within a fast-paced business environment.
With full training provided and clear progression opportunities available, this role is ideal for someone looking to develop a long-term career in account management, customer relations, and business growth.
About the Role
As a Trainee Account Manager, you’ll work closely with customers, clients, and experienced team members to support account growth, strengthen relationships, and deliver exceptional customer experiences.
Key responsibilities include:
- Building and maintaining positive customer and client relationships
- Supporting account management and client retention activities
- Assisting with customer enquiries and account support
- Identifying customer needs and providing tailored solutions
- Supporting sales and business development initiatives
- Monitoring customer satisfaction and feedback
- Representing clients and brands professionally
- Maintaining accurate customer and account records
- Working collaboratively with colleagues to achieve business objectives
What We’re Looking For
We’re interested in individuals who are:
- Strong communicators with excellent interpersonal skills
- Customer-focused and relationship-driven
- Ambitious, motivated, and eager to learn
- Professional and confident when interacting with people
- Organised with strong attention to detail
- Positive, proactive, and solution-oriented
- Interested in account management, sales, customer relations, or business development
Previous experience in customer service, retail, hospitality, sales, administration, or customer-facing roles is beneficial but not essential.
What We Offer
- Immediate start available
- Full training and ongoing mentorship
- Structured career progression opportunities
- Professional development and coaching
- Recognition and rewards for achievements
- Valuable experience in account management and client relations
- Supportive and collaborative team culture
- A dynamic environment where performance and ambition are recognised
Apply Today
If you’re looking for an opportunity to develop your skills, build strong professional relationships, and progress your career within a growing business, we’d love to hear from you.
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person