Project Administrator job at Edinburgh Full Time

About Us

Perceptive Agency Limited is a specialist medical education agency creating digital learning solutions and educational content for healthcare professionals.

We are a small, collaborative team delivering e-learning platforms, virtual events and continuing education programmes for global clients.

The Role

We are looking for an organised, proactive and tech confident Administrator to join our Edinburgh team.

You will support the delivery of educational projects, webinars, learner administration and client communications across a variety of digital platforms. This is a varied role suited to someone who enjoys multitasking, working with technology and being part of a fast-paced team environment.

The role is primarily based at our Edinburgh office; however, we offer hybrid working with a mix of in-person office working and home working.

Key Responsibilities

• Support the delivery of educational and e-learning projects
• Act as a first point of contact for customer service enquiries via phone and email
• Manage learner and event administration, including attendance records, certificates and feedback processing
• Monitor shared inboxes and respond to client and learner enquiries professionally and efficiently
• Provide live administrative and technical support for webinars and virtual training sessions
• Assist with preparing presentations, training materials and event documentation
• Update website, e-learning courses and social media content
• Support marketing activity including newsletters and CRM administration
• Maintain accurate digital records, file organisation and GDPR compliance
• Support occasional off-site events and out-of-hours training sessions

Skills & ExperienceEssential

• Previous administration or customer service experience
• Strong IT skills and confidence using online systems
• Excellent organisation and attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities effectively
• Professional, proactive and solutions-focused approach

Desirable

Experience using:

• Microsoft 365
• Zoom or webinar platforms
• Mailchimp
• Adobe Creative Suite
• Learning management systems or e-learning platforms

What We Offer

• Hybrid working
• Friendly and supportive team environment
• Central Edinburgh office location
• Opportunity to work on a wide variety of projects
• Training and development opportunities
• Time off in lieu for occasional evening or weekend work

To Apply

Please submit your CV along with a short cover letter explaining why you would be a great fit for the role.

Pay: £12.71-£13.45 per hour

Benefits:

• Casual dress
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Private medical insurance
• Work from home

Education:

• Certificate of Higher Education (preferred)

Experience:

• Administrative: 1 year (required)

Work authorisation:

• United Kingdom (required)

Location:

• Edinburgh, City of Edinburgh (required)

Work Location: Hybrid remote in Edinburgh