Private Healthcare Full-Time Receptionist job at Clapham Junction Full Time NEW

Front of House / Receptionist – Private Healthcare Clinic
Location: Clapham
Salary: from £25,000 per year (DOE) + bonus scheme
Contract: Permanent, Full Time / weekend hours required
Start date: May 2026

About Us

MyHealthcare Clinic is an award-winning, fast-growing healthcare group providing private GP, dental, and specialist services – all under one roof. We are passionate about delivering exceptional clinical care alongside a 5-star customer experience.

The Role

We are seeking well-presented, enthusiastic, and customer-focused Front of House team members to join our friendly clinics. This is an excellent opportunity to build your career in a dynamic and supportive healthcare company.

As the first point of contact for patients, you will ensure every visitor receives a warm welcome and outstanding service, while also promoting our treatments, products, and membership plans.

Key Responsibilities

• Provide a professional and friendly welcome to all patients and visitors
• Act as the first point of contact for enquiries (in person, phone, email)
• Promote and explain treatments, memberships, and products
• Support patients with dental treatment coordination and service information
• Maintain accurate records and complete administrative tasks (data entry, filing, scanning, mail)
• Keep the reception area clean, organised, and presentable
• Contribute positively to the wider clinic team and patient journey

About You

• Previous customer service experience (healthcare not required – retail, hospitality or other industries welcome)
• Confident, approachable, and well-presented
• Excellent communication skills in English (additional languages are a bonus)
• Strong organisational and time-management skills with attention to detail
• Comfortable using IT systems and MS Office (Word & Excel) – training provided on in-house systems
• Flexible, proactive, and eager to learn in a growing business
• A true team player with a positive “can-do” attitude

Desirable (but not essential)

• Experience in a supervisory or managerial role (e.g., Reception Manager, Clinic Manager) – opportunities available for senior applicants

What We Offer

• Competitive salary: from £25,000 per year
• Bonus scheme & performance incentives
• Employee discounts on services
• Ongoing training and career development opportunities
• A supportive, friendly working environment

Schedule

• Weekend shifts available (with potential weekday hours)
• Typical shift: 8-10 hours
• Overtime opportunities

How to Apply:
If you are passionate about customer service and excited to be part of a forward-thinking healthcare business, we’d love to hear from you. Please submit your CV and a short cover letter outlining your relevant experience.

Work Location: In person (Clapham Junction)
Expected Start Date: May 2026

Job Type: Full-time

Benefits:

• Employee discount

Education:

• GCSE or equivalent (preferred)

Experience:

• Medical Receptionist: 1 year (required)

Work Location: In person

Pay: £25,000.00-£26,000.00 per year

Work Location: In person