Patient Onboarding (Clinical background) job at London Full Time

Role Overview:

Salary: £28,000 per annum + commission

Hours: 0900 – 1730, Monday to Friday

Location: Holborn, London – fully onsite

Contract: Full Time and Permanent

Role Summary:

We are looking for an enthusiastic individual with clinical experience (NMC/HCPC/etc/overseas equivalent) to join us to support patients looking to register with us.

Role Duties:

• Dealing with new patient registrations.
• Liaising with patients via email as well as inbound and outbound calls.
• Booking patients in for their initial consultation.
• Contacting patients interested in registering with service
• Communicating with patient GP, if necessary, both in sourcing information and responding to queries

Qualification/Experience for Role:

• Extensive experience within a high performing sales or recruitment role desired
• Experience within a patient-facing role within a healthcare setting preferred
• Experience with dealing with patient queries and the ability to help solve queries/issues effectively and efficiently
• Interest or background within medical cannabis preferred
• Clinical experience within a healthcare-based setting (UK/Overseas) preferred

Company benefits / additional information:

• Pension Scheme and access to company benefits and discounts portal
• Access to Blue Light Scheme
• Company events on/off-site with regular diverse workplace celebrations
• Employee Assistance Programme
• Relaxed dress code

About Mamedica:

Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications.

We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service.

Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice.)

Additional Information:

Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications.

Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.

Disclosure and Barring Service (DBS) Check:

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Sick pay

Application question(s):

• Would you require VISA sponsorship should you be successful with your application?
• Do you have previous clinical-based experience within a healthcare setting, perhaps triaging/reviewing patients and their medication?
• Are you able to commit to a fully onsite role, working Monday to Friday, 0900 – 1730 within our London Holborn Clinic?

Work Location: In person