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Full job description
Job Summary
Office Manager
BN Drainage Ltd – Beckenham, Kent
Salary: £40,000 per year (Full-time, Permanent)
About Us
BN Drainage Ltd is a growing and reputable drainage company based in Beckenham Kent, delivering high-quality drainage services to both residential and commercial clients. We pride ourselves on reliability, efficiency, and excellent customer service.
The Role
We are looking for a highly organised and proactive Office Manager to oversee the daily operations of our busy Beckenham office. This is a key role within the business, ensuring smooth administrative processes while supporting the Director and field teams.
Key Responsibilities
- Manage day-to-day office operations and administration
- Coordinate and manage engineers’ schedules and job bookings
- Handle incoming calls, emails, and customer enquiries
- Account managment for all clients
- Prepare and manage customer quotations
- Maintain accurate records and compliance documentation
- Support staff administration
- Improve systems and processes to increase efficiency
Requirements
- Previous experience in an office management or similar role
- Strong organisational and multitasking skills
- Excellent communication and customer service skills
- Experience with scheduling, and engineer daily management
- Expericance in account managment
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Ability to work independently and take initiative
- Experience in drainage, construction, or trades (preferred)
What We Offer
- Salary of £40,000 per year basic salary
- Full-time, permanent role
- Supportive and friendly working environment
- Opportunity to play a key role in a growing business
Working Hours
- Monday to Friday, 9:00am – 5:00pm
Location
- Office-based in Beckenham, Kent
Pay: £40,000.00-£45,000.00 per year
Work Location: In person