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Full job description
We are currently seeking an Office Assistant to oversee the smooth operation and day to day running of our Birmingham office. The post holder will provide support with the completion of a variety tasks including acting as a health and safety administrator, greeting guests and visitors to the office, answering telephone calls and relaying messages to the various teams from across the office as appropriate. The successful candidate will demonstrate the drive and enthusiasm to make the role their own and contribute positively to the team.
This is a part-time role, working Monday to Thursday (5 hours per day), with a requirement to attend the office.
We offer a competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!
Main tasks:
- Assist in the smooth operation and day to day running of the office.
- Provide a high level of customer service to all clients and Carter Jonas staff who visit or contact the office.
- Act as a first aider and fire marshal.
- Monitor and order inventory for office and break room supplies.
- Ensure all post and deliveries are distributed to relevant colleagues and teams throughout the office daily.
- Assist with maintaining the condition of the office, including enforcement of a clear desk policy.
- Handle enquiries received via telephone, email or in person.
- Perform general office duties such as filing and photocopying.
- Manage the booking of multiple meeting rooms.
- Meet and greet attendees for meetings, including arranging refreshments.
- Ensure meeting rooms and client-facing areas of the office are always kept in presentable condition.
- Provide ad hoc administrative assistance to teams across the office as and when required.
This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department.
What will it take to be successful?
Experience in a similar role is desirable, a professional telephone manner, exceptional customer services and good communication skills, a natural ability to collaborate with internal and external people, demonstrating a willingness to consult others for ideas, advice and direction when needed. Attention to detail is paramount, along with strong organisational skills with the ability to prioritise and multi-task. Proficiency in Microsoft Word, Excel and PowerPoint & Outlook. A strong team player with good interpersonal skills and effective time management skills.
Hours
Part time (5 hours per day)
Contract type
Permanent
Location
Birmingham
Why choose us?
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
About us:
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values:
- Approachable – We treat every relationship with respect, integrity, and warmth
- Effective – We do what we say we will, we do it well and we are accountable
- Ambitious – We are ambitious for our clients and for our firm
We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:
- Communication – Ensures effective, clear, and relevant communications in support of business objectives
- People – Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
- Business Development & Client Care – Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
- Use of Technology – Modern, Agile, Digital Employee
- Teamwork – Recognises the importance of working with others, to collaborate and co-operate to achieve business
- Personal Effectiveness & Productivity – Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.