Mobile Operations Manager job at Basingstoke Full Time NEW

Who We Are

Join the Southern Region where your work truly matters.

Covering Wessex, Sussex, and Kent, the Southern Region is one of the busiest and most dynamic parts of the railway. Our teams keep some of the UK’s most vital passenger and freight routes moving every single day. This is a place where collaboration, innovation, and resilience are key and where your contribution will directly impact millions of journeys. We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, Southern offers a fast-paced, rewarding environment to grow your career and make a real difference.

Mobile Operations Manager – Be the First to Act, Keep Britain Moving

Location: Basingstoke

Contract Type: Permanent

Salary: £53,788 + South East Allowance

About the role

Important Information

This is a safety-critical role, which means you will need to pass a medical assessment and be subject to drug and alcohol testing. The role involves working days, nights, and weekends, so flexibility is essential.

When something goes wrong on the railway, you will be the one who makes it right. As a Mobile Operations Manager (MOM) , you will deliver a fast, effective response to real-time incidents and keep the network safe and operational. From accidents and infrastructure issues to weather-related challenges, you will be the person on the ground making a real difference.

You will also play a vital role in investigations¿helping us learn from incidents and prevent them in the future. When required, you will step up as a Rail Incident Officer, leading the command structure and coordinating service restoration. This is a hands-on, high-impact role where no two days are the same.

What You¿ll Do

• Respond fast: Attend incidents and accidents, ensuring safety is prioritised while restoring services as quickly as possible.
• Lead when needed: Act as Rail Incident Officer, taking control of command, coordination, and communication during major incidents.
• Investigate and improve: Gather evidence, complete reports, and contribute to recommendations that prevent future occurrences.
• Stay proactive: Monitor performance, support operational audits, and prioritise effectively during periods of disruption such as severe weather.
• Keep things moving: Manage vehicles, stores, and operational equipment, ensuring you are always prepared to respond.
• Grow your skills: Benefit from one-to-one mentoring and a structured development pathway.

Your experience and skills

What We¿re Looking For

If you are calm under pressure, decisive, and confident taking the lead in challenging situations, we want to hear from you.

• Rail Incident Officer and Personal Track Safety certification (or willingness to undertake training)
• Ability to learn, understand, and apply rules and regulations in a safety-critical environment
• Excellent communication skills, both verbal and written
• Strong decision-making and organisational skills
• Full UK driving licence
• Self-motivated with the confidence to work independently

Desirable:

• Investigatory and analytical skills
• IT capability for reporting and data analysis
• Experience within operational or safety-critical environments

Why You¿ll Love It Here

• Impact: Your actions directly keep Britain¿s railway safe, operational, and moving.
• Development: A comprehensive 7-week training programme, with ongoing learning and career progression.
• Team environment: Work alongside dedicated professionals who are passionate about making a difference.

For further information please contact please contact [email protected]

Perks and Benefits

We offer a comprehensive benefits package, including:

• Generous annual leave (28 days plus statutory leave), with the option to buy or sell days
• Defined benefit pension scheme
• Up to 75% subsidy on rail and underground season tickets
• Up to 75% discount on leisure travel
• Volunteer leave to support causes that matter to you
• Carer¿s leave for those with caring responsibilities
• Healthcare scheme, GymPass discounts, and Cycle to Work scheme
• Generous maternity, paternity, and adoption leave
• Additional benefits available

We¿re Committed to Inclusion

We believe diversity drives innovation. Whoever you are, however you identify, wherever you’re from ¿ if you’ve got the skills and the spark, we want you on our team. No suits required. Just bring your authentic self.

Important Info:

This role involves days, nights, and weekend shifts and is safety-critical. Offers of employment are subject to drug and alcohol testing and medical assessments.

About your application

As part of the application process, you¿ll be asked to complete your three-year employment history and upload your CV. You¿ll also answer a short set of questions, which should take around 5¿10 minutes.

Network Rail is a Disability Confident Leader and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak’s Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.

Drugs and Alcohol Standard:

All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced

Ready to take control and make a real impact?

Apply today and join a team that values your skills, your ideas, and your future.

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