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Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Client Details
Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Description
- Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
- Develop custom solutions within the iTrent application to meet organisational needs.
- Collaborate with teams across the organisation to gather and analyse system requirements.
- Perform system upgrades, updates, and patches to maintain optimal performance.
- Ensure data integrity and security within the iTrent application.
- Document technical processes and create user guides for internal teams.
- Identify and troubleshoot system issues, implementing effective resolutions.
- Work closely with vendors and external partners to enhance system functionality.
Profile
Must haves:
- iTrent experience
- Troubleshooting
- Back end coding in iTrent
- Debug and fix problems in iTrent
Nice to haves:
- Public Sector or Charity experience
Job Offer
- 100% Remote
- 26 days holiday + BHS – rising with service to 30
- Buy 5 extra days
- Enhanced maternity & paternity
- Any extra time off can be taken off in Lieu
- Matched pension up to 11%
- Health cash plan
- Time off to volunteer
- 35 hour work week