Hospitality Assistants job at Clitheroe Full Time NEW

Job Advert

We are currently recruiting for a number of Hospitality Assistants for Castlewood care Home, which is a brand new, state-of-the-art care home in Clitheroe

At Castlewood we’re redefining Elderly Care – come and join us.

Castlewood Home is a brand new, state-of-the-art care home for the elderly, in the heart of Clitheroe. Part of the well-established Eric Wright Group, Castlewood has been designed to offer more than just care, we offer community, dignity, and purpose. With modern facilities including a dedicated gym, beautiful living spaces, and personalised care plans, Castlewood is where older people can truly thrive.

At Castlewood, we deliver person-centred care that celebrates individuality. Every resident’s story, preferences, and goals shape the care they receive. Whether it’s a morning workout in the gym, a favourite home-cooked meal, or a quiet moment of connection, we’re here to make life meaningful

As one of our Hospitality Assistants you’ll do more than serve meals— you’ll help create experiences. You’ll help residents make sound choices with dignity, respect and independence being mindful of dietary needs, and cultural preferences, whilst maintaining clean, safe and welcoming dining areas in accordance with food hygiene standards and company policies, ensuring residents receive refreshments and nutritional support throughout the day in line with their preferences and care plans

What You’ll Do:

• Prepare and serve meals, snacks and beverages to residents in a timely and professional manner.
• Support residents during mealtimes, encouraging independence while providing assistance where appropriate.
• Ensure residents are offered regular refreshments throughout the day.
• Set up and clear dining areas before and after meals.
• Maintain cleanliness and hygiene standards in dining rooms, kitchenettes and food service areas.
• Monitor and report concerns regarding residents’ dietary intake, hydration, appetite or wellbeing.
• Follow food hygiene, infection prevention and health and safety procedures at all times.

• Ensure residents’ dietary requirements, allergies, cultural preferences and nutritional needs are respected.
• Promote a positive dining experience that enhances residents’ wellbeing and quality of life.
• Assist with special occasions, celebrations and hospitality events within the home
• Maintain appropriate stock levels of beverages, snacks and hospitality suppliers.
• Be responsible for promoting and protecting the welfare of individuals supported by the service

What You’ll Bring:

• Strong organisational skills and a commitment to excellence
• A team spirit and a desire to make a meaningful impact

What We Offer:

• Competitive salary and benefits
• A modern, well-equipped kitchen in a beautiful new care home
• Opportunities for training and career development
• A supportive team and a chance to shape Castlewood from the start

Our values guide everything we do:
Compassion • Dignity • Community • Trust • Excellence

Castlewood Homes is part of the Eric Wright Group. We have a fantastic history, from our beginnings in construction to an award-winning group of companies, our reputation is built on our Chairman’s founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. As a Group, we own a diverse Commercial Investment Property Portfolio in the Northwest of England. This portfolio plays a pivotal role in the operation of our Trading Businesses as well as supporting the Groups Charitable activities through the Eric Wright Charitable Trust.

Our ethos

Working at the Eric Wright Group of companies is truly special. Owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.

The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.