Administrative Assistant for high end Indian Matchmaking comapny .London job at Chingford Full Time NEW

About Us

Neelu Matchmaking is a high-end premium Indian matchmaking service catering to the Indian and South Asian community in the UK and globally We specialise in providing a bespoke, confidential, and personalised service.

Role Overview

We are seeking a highly organised and culturally aware Administrator to support the smooth running of our matchmaking operations. The ideal candidate will have strong administrative skills, excellent communication abilities, and a deep understanding of Indian and South Asian culture and values. Proficiency in English,Hindi, Punjabi, Gujrati and Urdu will be highly desirable, as this role involves regular communication with clients and families from diverse backgrounds.

Key Responsibilities

• Provide day-to-day administrative support to the matchmaking team.
• Manage client records, databases, and ensure data confidentiality.
• Assist with client onboarding, profile creation, and document verification.
• Coordinate meetings, consultations, and follow-ups with clients and families.
• Handle phone calls, emails, and inquiries in a professional and empathetic manner.
• Support the delivery of high-quality, personalised client services.
• Prepare reports, maintain schedules, and ensure smooth workflow.
• Liaise with vendors, partners, and other stakeholders as required.

Skills & Qualifications

• Previous administrative experience (experience in client-facing roles is a plus).
• Strong organisational and time-management skills.
• Excellent verbal and written communication skills in English.
• Proficiency in English,Hindi, Punjabi, Gujrati and Urdu is highly desirable.
• A strong understanding of Indian and South Asian cultures, traditions, and family values.
• High level of discretion and professionalism when handling sensitive information.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM/database management.
• Ability to work independently and as part of a team.

Personal Attributes

• Culturally sensitive and empathetic.
• Discreet, trustworthy, and professional.
• Strong interpersonal skills with the ability to connect with diverse individuals.
• Adaptable and proactive problem-solver.

Benefits

• Competitive salary based on experience.
• Opportunity to work with a prestigious, high-end matchmaking service.
• Exposure to diverse cultures and communities.
• Career growth and development opportunities.

Job Type: Part-time

Pay: £13.00 per hour

Work Location: In person