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Full job description
About the Role
We are looking for an organised and reliable Administration Officer to support the day-to-day running of our out-of-school childcare provision.
This role focuses on managing bookings, invoicing, and communication with families, ensuring our systems and processes run smoothly across all sites.
This is a remote role, so you will need to be confident working independently and managing your own workload.
Key Responsibilities
- Manage bookings, waiting lists, and session changes
- Generate invoices and respond to payment queries
- Carry out first-stage credit control (reminders and follow-up)
- Respond to parent enquiries via email
- Maintain accurate records for children and families
- Keep systems (including Kids Club HQ) up to date
- Work closely with managers and the wider team
About You
- Experience in administration or customer service
- Strong organisational skills and attention to detail
- Confident using IT systems and spreadsheets
- Excellent written communication skills
- Able to work independently and manage competing priorities
Experience in a school, childcare, or voluntary sector setting is desirable.
Why Work With Us
- Supportive and inclusive team
- Flexible remote working
- Opportunity to make a real difference to families
- Ongoing training and development
Safeguarding Commitment
Ashley Down After School Club is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
All roles are subject to safer recruitment checks, including an enhanced DBS check with children’s barred list, satisfactory references, verification of identity and right to work in the UK, and a full employment history check.
How to Apply
To apply, please visit our website – Ashley Down After School Club to download and complete the application form.
Applications submitted via CV or through Indeed alone will not be considered.
We may close this vacancy early if sufficient applications are received.
Pay: £15.00-£16.50 per hour
Benefits:
- Work from home
Work Location: Remote