Account Controller job at Kegworth Full Time NEW

Account Controller – Retail

Permanent

Kegworth, Head Office

H18

About the role

Reporting to the Head of Retail the role is to head up the designated Account/Accounts which involves responsibility for the turnover, volume, management, and coordination of a team of people, ensuring optimum performance, providing customer focus whilst generating sustained and profitable growth, forging stronger business partner relationships.

Key Responsibilities of the Account Controller

• Deliver board‑approved annual volume and EBITDA targets across all managed customers, ensuring accurate forecasting, strong customer relationships, and high service levels.
• Develop and execute strategic plans to drive profitable growth, including branded, own‑label, and NPD initiatives from concept to launch.
• Lead customer account management, including promotional budget control, SKU profitability, trade marketing, and execution of customer‑driven projects.
• Collaborate cross‑functionally with Finance, Production, Logistics, Technical, and senior leadership to optimise performance, resolve issues, and support long‑term planning.
• Drive operational excellence by managing product changes, reducing write‑offs, improving aged debt, and leading internal and Group‑wide project teams.
• Lead, coach, and develop direct reports while supporting the Head of Sales in delivering the retail channel strategy.

About you
We would love to hear from you if you’re an accomplished National Account Controller or Manager with a proven record in profitable FMCG sales, top‑retailer account management, and successful private label NPD delivery. They will excel in communication and influencing, confidently manage challenging conversations, and demonstrate strong project‑management skills. Experience across both private label and branded portfolios is essential.

Find out more about the Refresco Values here: https://www.refresco.co.uk/uk/about/our-values

If you fit this profile and are excited by this opportunity, we would be delighted to hear from you!

Refresco believes that equal opportunity for all is fundamental to our company’s values and all our applicants can expect fairness and transparency in our recruitment process.