Care Home Administrator job at Birmingham Full Time

Blythe Rose Birmingham is a specialist dementia care home providing high-quality, person‑centred support to individuals living with dementia. Our approach is rooted in compassion, dignity and understanding, ensuring residents feel safe, valued and truly at home.

We are proud of our committed team and our warm, structured environment designed specifically to support people living with dementia.

The role of the Care Home Administrator
We are seeking a dedicated and organised Care Home Administrator to oversee the daily operations of our care facility. The successful candidate will play a vital role in ensuring smooth administrative processes, supporting staff, and maintaining excellent communication with residents and their families. This position offers an opportunity to contribute to a compassionate environment while utilising your administrative expertise.

Duties of the Care Home Administrator

• Manage all administrative tasks including scheduling, record keeping, and correspondence.
• Utilise QuickBooks for financial management, invoicing, and budgeting purposes.
• Supervise administrative staff and support team management activities.
• Oversee human resources functions such as recruitment, onboarding, and staff records.
• Maintain effective communication with residents, families, healthcare professionals, and external agencies.
• Ensure compliance with care regulations and organisational policies.
• Handle phone enquiries professionally, demonstrating excellent phone etiquette.
• Organise meetings, prepare agendas, and document minutes efficiently.
• Support the organisation of care plans and coordinate appointments as required.

Experience of the Care Home Administrator

• Proven office experience with a strong background in administrative roles within healthcare or social care settings.
• Demonstrable clerical experience including data entry, filing systems, and document management.
• Previous supervisory or team management experience is highly desirable.
• Familiarity with human resources procedures and employment practices.
• Excellent communication skills with the ability to liaise effectively with diverse stakeholders.
• Strong organisational skills to manage multiple priorities efficiently.
• Outstanding phone etiquette and interpersonal skills to foster positive relationships with residents’ families and external partners. This role is ideal for a proactive individual who thrives in a busy environment and is committed to delivering high standards of care through efficient administration.

What We Offer

• Paid training and career development opportunities
• Supportive team environment
• Free uniform
• Paid time for mandatory training
• DBS fee refunded
• 28 days holiday
• Free car parking
• Contributory Pension scheme
• Free Blue Light Card
• Access to on demand pay

Pay: £15.40 per hour

Benefits:

• On-site parking

Work Location: In person