Data Entry Clerk/Administrator job at Remote Full Time NEW

Job Summary
We are seeking a detail-oriented and organised Data Entry Clerk to join our Customer Service team. The successful candidate will be responsible for accurately inputting and managing data within our systems, ensuring the integrity and confidentiality of information. This role offers an excellent opportunity for individuals with strong computer skills and experience in clerical tasks to contribute to the smooth operation of our organisation.

You will be working a 40 hour contract per week and may include weekend work.

Responsibilities

Key responsibilities

• Ensuring the services are flexible and accessible, and meet the current and future needs of all customers through a multi-channel customer service environment.
• Put external customers first, understanding their needs and expectations.
• Proactively contribute towards changes and developments.
• Process customer orders for manufacturing or stock items as per company procedure
• Answer customer and internal emails punctually and in a concise manner
• Organise and address urgent order needs and communicate to relevant department
• Inspect and book received goods in the absence of storeman and check the content against delivery notes and communicate to the relevant team
• Assist in organizing shipments for testing samples
• Address customer inquiries for account or invoice queries with the finance department
• Pack goods and pick products following set procedures for shipping to our customers
• To comply with the organization’s documentation policy
• To ensure all documentation associated with manufacturing activities is recorded contemporaneously and is written
• To ensure the working environment is maintained in a tidy state and to report the need for maintenance or repair work to operations director
• To participate in the cleaning of the facility & associated equipment if required

Requirements

Demonstrate an ability to read and interpret documents which relate to health & safety and regulations, operating and maintenance instructions, and procedure manuals

• Must demonstrate an understanding of the importance of time management, following instructions and organizational skills
• Basic IT skills including email, word processing, spreadsheets, and data entry
• Good general education Degree or equivalent – English & Mathematics
• Transferable skills from the current post or previous experience
• Minimum 1-2 years of Data Entry experience
• This position is ideal for organised individuals seeking a role that values precision, efficiency, and professionalism in an office environment.

Pay: From £26,436.00 per year

Benefits:

• Company events
• Cycle to work scheme
• Private medical insurance
• Referral programme

Work Location: Remote