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Full job description
A compassionate, proactive Wellbeing Officer to provide confidential 1:1 support, early intervention, crisis escalation and wellbeing promotion for students and staff at LCKA.
Department
Advancement & Operations
Hours
Part-time (0.6 FTE)
Location
Harrow, London
Salary
£30,000–£33,000 pro-rata (Depending on experience)
Benefits
Flexible scheduling; inclusive, mission-driven culture; CPD and accredited training; a meaningful role that impacts staff and student success.
Equality, Diversity And Inclusion & Ethos
LCK Academy is unapologetically proud of our stance: Zero Self Doubt, Zero Hardship. We’re an inclusive environment built on empathy, action, and empowerment, grounded in the UK Quality Code and Equality Act 2010. We make space for diverse voices and encourage applications from those historically underrepresented in higher education leadership.
Job Description
Job Title
Student and Staff Wellbeing Officer
Department
Advancement & Operations
Reporting to
Director of Advancement and Operations
Hours
Part-time (0.6 FTE)
Location
Harrow, London
LCK Academy
LCKA was established in 2022. The primary goal of LCKA is to grant individuals access to high-quality education and qualifications that bolster their self-assurance and elevate their quality of life. The LCKA ethos is resolutely centred on the principles of zero self-doubt and zero hardship. As part of this mission, we recognise that student attendance and engagement are central to student success, academic quality, and compliance with UK higher education expectations.
The Role
We are seeking a compassionate, proactive Wellbeing Officer to support the emotional, psychological, and physical wellbeing of students and staff. The postholder will provide one-to-one support, early intervention, crisis escalation, and signposting to internal and external services while helping build a safe, inclusive, and supportive culture.
Main Duties
Other Duties:
- Provide confidential 1:1 wellbeing support to students and staff
- Identify needs and signpost to internal/external services
- Deliver wellbeing workshops and awareness campaigns
- Promote a positive wellbeing culture across LCKA
- Support the Designated Safeguarding Lead (DSL) with safeguarding concerns and escalation
- Respond to crises professionally and appropriately, following policy and safeguarding procedures
- Maintain accurate, GDPR-compliant case notes and records
- Liaise with academic teams, HR, and external professionals (e.g., NHS, charities)
- Support wellbeing policy development and continuous service improvement
Essential Criteria
- Degree in Psychology, Counselling, Social Work, Education or related field
- Experience in wellbeing, safeguarding, or support roles
- Excellent listening, communication and interpersonal skills
- Ability to manage a confidential caseload and maintain accurate records
- Understanding of safeguarding, Prevent Duty and professional boundaries
- Ability to support diverse and complex needs
Preferable Criteria
- Mental Health First Aid or counselling qualification
- Experience delivering wellbeing workshops or campaigns
- Experience in Higher Education (HE) or community support
Accessibility If you require adjustments during the application or interview process, please let us know.
How to Apply
Please email your CV and a short cover letter (max 2 pages) to [email protected]. Include the job title “Student and Staff Wellbeing Officer” in the subject line.