Student and Staff Well-Being Officer job at North London Full Time NEW

About LCKA
LCK Academy (LCKA) was founded to make high-quality, career-focused higher education accessible to all. Our mission is to break cycles of hardship, build confidence, and support people through inclusive, community-rooted education. Wellbeing is central to our student and staff success.

The Role
We are seeking a compassionate, proactive Wellbeing Officer to support the emotional, psychological, and physical wellbeing of both students and staff. You will provide one-to-one support, early intervention, crisis escalation, and signposting to internal and external services while helping build a safe, inclusive, and supportive culture.

Key Responsibilities
– Provide confidential 1:1 wellbeing support to students and staff
– Identify needs and signpost to internal/external services
– Deliver wellbeing workshops and campaigns
– Promote a positive wellbeing culture across LCKA
– Support the DSL with safeguarding concerns and escalation
– Respond to crises professionally and appropriately
– Maintain accurate case notes (UK GDPR compliant)
– Liaise with academic teams, HR, and external professionals
– Support wellbeing policy development and service improvement

What You Bring
– Degree in Psychology, Counselling, Social Work, Education, or related field
– Experience in wellbeing, safeguarding, or support roles
– Excellent listening, communication, and interpersonal skills
– Ability to manage a confidential caseload
– Understanding of safeguarding, Prevent Duty, and professional boundaries
– Ability to support diverse and complex needs

Desirable
– Mental Health First Aid or counselling qualification
– Experience delivering wellbeing workshops
– Experience in Higher Education (HE) or community support

We Offer
– Flexible scheduling
– Inclusive, mission-driven culture
– CPD and accredited training
– A meaningful role that impacts staff and student success

EDI, Freedom of Speech and Wellbeing
We welcome applicants from all backgrounds, especially those underrepresented in HE. We uphold academic freedom and freedom of speech within the law.

Accessibility
If you require adjustments during the application or interview process, please let us know.

Apply
Email your CV to [email protected]

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person