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Full job description
Fly Cup Enterprises is a charity base in Inverurie that offer adults with learning disabilities and difficulties (our trainees) skills training in catering, hospitality and baking in real work settings in our café, commercial kitchens, and meeting spaces.
Hours of Work
37.5 hours over 5 out of 7 days per week
Job Purpose
The Catering Support Worker supports the day-to-day running of the catering and hospitality services, helping to prepare and serve food and drinks while maintaining high standards of cleanliness, safety, and customer care. A key part of the role is to contribute to a positive working environment that supports the development of trainees by modelling good practice, encouraging participation, and promoting learning within a supportive, inclusive setting.
Key Responsibilities will include but are not limited to:
Food Preparation & Service:
- Assist with the preparation and presentation of food and beverages to a high standard.
- Serve customers courteously in the coffee shop, dining area, or during events.
- Support stock rotation, portion control, and waste reduction practices.
Hygiene & Safety:
- Maintain cleanliness of the kitchen, dining, and service areas in line with food hygiene regulations.
- Maintain and update records daily
- Wash dishes, utensils, and kitchen equipment as required.
- Follow all health & safety procedures, including COSHH and food safety standards.
Trainee Support:
- Assist in supervising and guiding trainees in the workplace under the direction of senior staff.
- Offer encouragement and model appropriate workplace behaviours.
- Contribute to a positive and inclusive learning environment.
General Duties:
- Assist with deliveries, stock checks, and storage of food supplies.
- Report any issues with equipment, hygiene, or customer service to the supervisor.
- Support with events, outside catering, or room hire services as required.
Skills and Knowledge Requirements
- Food Preparation Skills – Ability to assist in preparing, cooking, and serving food to a high standard.
- Customer Service Skills – Friendly, approachable, and able to interact positively with customers and guests.
- Teamwork – Works effectively as part of a team, supporting colleagues and contributing to a positive working environment.
- Time Management & Efficiency – Ability to prioritise tasks and work quickly and efficiently during busy periods.
- Communication Skills – Clear and respectful communication with team members, customers, and trainees.
- Attention to Detail – Ensures high standards of cleanliness, food presentation, and safety.
- Adaptability – Able to adjust to different tasks, trainee support needs, and service settings (e.g., café, outside catering)
Personal Qualities
- Friendly and Approachable – Creates a welcoming atmosphere for customers, trainees, and colleagues.
- Patient and Supportive – Able to work calmly with individuals who may need extra help, especially trainees on a learning journey.
- Reliable and Trustworthy – Punctual, dependable, and consistent in following procedures and completing tasks.
- Positive Attitude – Enthusiastic and willing to take on a range of duties with a can-do mindset.
- Respectful and Inclusive – Treats everyone fairly and values the contributions of people from all backgrounds and abilities.
- Willingness to Learn – Open to feedback, training, and developing new skills.
- Team-Oriented – Enjoys working with others and contributes to a supportive and cooperative team environment.
- Attention to Cleanliness and Presentation – Takes pride in maintaining hygiene standards and ensuring food and service areas look professional
If you are passionate about providing outstanding service in the catering industry and enjoy working as part of a team, we would love to hear from you!
This post will be subject to satisfactory return of PVG (Protection of Vulnerable Groups) and references prior to any offer of the position.
Job Type: Full-time
Pay: From £13.45 per hour
Benefits:
- Company pension
Work Location: In person