Waiter/Waitress job at London Full Time

Bistro Freddie is a design lead and atmospheric 45-cover British-French bistro and counter-top in the heart of Shoreditch. The menu is decadent with some seriously nostalgic French classics, which show case the best of British produce. The wine menu is classic, grown up and highlights the fantastic wines of un-sung French wine producers.

Our elevated service is led by General Manager, Piotr Maruszczak, (previously Frenchie) who’s joined by Head Chef, Alex Reynolds (previously Eline).

Why You’ll Love This Role

Every shift is full of energy and variety. One moment you’re welcoming guests with genuine warmth, the next you’re recommending the perfect wine to pair with their meal, or keeping service smooth and upbeat on a busy Saturday night. You’ll be at the heart of the action, delivering memorable dining experiences that make people want to return again and again.

It’s a role that’s ideal for someone who thrives on great service, loves food and wine, and enjoys working as part of a supportive, fun, and professional team.

What You’ll Be Doing

• Delivering Exceptional Service: Welcome every guest with confidence, warmth, and a smile.
• Food & Wine Knowledge: Guide guests through our menus, recommend dishes and drinks, and share your passion for hospitality.
• Creating Atmosphere: Bring energy and personality to the floor, keeping the vibe polished, friendly, and relaxed.
• Building Connections: Make guests feel at home, creating genuine experiences that turn visitors into regulars.
• Team Player: Support your colleagues across the floor and back of house, ensuring smooth and efficient service.
• Standards & Care: Keep tables, service areas, and guest spaces looking their best while upholding health & safety standards.

What We’re Looking For

• Previous experience in a quality-driven restaurant or bar (preferred but not essential).
• A natural people person with a love of hospitality.
• Interest in food and wine, with a willingness to learn and grow.
• Strong communication skills and a positive, team-first attitude.
• Calm, reliable, and thrives in a fast-paced environment.

Why You’ll Love Working Here

• A fun, friendly, supportive, and inclusive team that feels like family.
• Endless opportunities to expand your food & wine knowledge.
• Delicious, freshly cooked team meals every shift.
• Flexible shift patterns (days and evenings)… plus Sundays off!
• Generous refer-a-friend bonus of up to £1000.
• 50% off dining across all HAM. Restaurant locations.
• 20% off wine retail.
• Access to Wagestream benefits & flexible pay.
• Enhanced parental leave, including “paw-ternity” for pet parents.
• Up to 28 days holiday (increasing with length of service up to 36!).
• 24/7 Employee Assistance Programme & Wisdom App for health & wellbeing.
• The chance to be part of a creative, ambitious, and growing hospitality group with plenty of room to develop.