Administrative Assistant – Global ARC Team job at London Full Time NEW

About the Role

The Global ARC Administrative Assistant provides high‑quality administrative and operational support to Investment Banking professionals, helping ensure efficient day‑to‑day operations across a global platform. This role partners closely with Bankers, Executive Assistants, and ARC team members to deliver proactive coordination, accurate execution, and seamless support in a fast‑paced, deadline‑driven environment.

This position allows working from home. We provide the necessary equipment, collaboration tools and resources to ensure a productive remote work environment. The preferred shift for this role will be 6:00am – 3:00pm.

The Impact You’ll Make

• Support a large group of junior Investment Bankers by delivering seamless, day‑to‑day administrative assistance
• Manage complex, multi‑time‑zone calendars, including scheduling meetings and calls
• Build and maintain strong client relationships through professional, responsive support
• Arrange domestic and international travel and prepare related itineraries
• Prepare and process expense reports using Concur
• Enter, update, and maintain data in Salesforce and other internal systems
• Act on behalf of bankers to submit, track, and monitor IT support tickets
• Coordinate internal and external meetings and events by partnering with Executive Assistants, hospitality, and conference services teams
• Provide coverage for ARC and Executive Assistants during absences or peak workload periods
• Accept, log, and manage incoming job tickets as part of a rotational intake schedule
• Stay current on compliance, travel, and expense policies across global locations
• Support project‑based administrative work during periods of high demand
• Maintain a high level of accuracy, organization, and performance while managing competing priorities
• Participate in virtual ARC and Administrative All‑Hands meetings to foster engagement and collaboration
• Provide ad‑hoc and general administrative support as needed, including document preparation and department administration

What You’ll Bring to Baird

• Previous secretarial or administrative experience, preferably in investment banking or a fast‑paced, deadline‑driven environment
• Strong organizational, time‑management, and prioritization skills
• Exceptional attention to detail and commitment to accuracy
• Ability to work effectively under pressure while managing a high volume of requests
• Excellent verbal and written communication skills
• A collaborative mindset with adaptability, critical thinking, and problem‑solving abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with travel and expense systems (Concur preferred)
• Experience using CRM platforms (Salesforce preferred)
• Familiarity with ticketing systems (Engage preferred) and AI scheduling tools (preferred)
• A strong commitment to compliance, professionalism, and client service

This position requires the job holder to comply with the Group’s compliance policies and procedures.

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