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Full job description
Job Description:
Job Title: Warehouse & Driver Operative
Location: North Shields (NE29 7TY)
Salary: £29,305
Contract Type: Permanent, full-time. 40 hours per week, Monday to Friday (8am – 5pm)
About FRC Group
FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.
Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.
Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.
The Role
This is a varied and hands-on role combining warehouse operations with driving, delivery and installation responsibilities.
You’ll play a key role in ensuring furniture is received, stored, delivered and installed safely and professionally—supporting customers at an important moment and helping to create positive experiences every day.
Key Responsibilities
Warehouse
- Receive, inspect and store deliveries accurately
- Maintain a clean, organised warehouse environment
- Support stock control, including counts and stock takes
- Complete paperwork and use warehouse systems effectively
- Operate equipment and support recycling and waste processes
- Uphold Health & Safety standards at all times
Driving, Delivery & Installation
- Drive company vehicles and carry out vehicle safety checks
- Load, transport and deliver furniture safely
- Assemble and install furniture and appliances in customers’ homes
- Fit blinds and curtains where required
- Provide a professional, customer-focused delivery experience
- Manage delivery schedules, including pre-delivery communication
- Handle collections and returns safely and respectfully
About You
We’re looking for someone who is practical, reliable, and takes pride in delivering great service.
You’ll bring:
- Experience in warehouse operations and/or delivery driving
- Good attention to detail and basic IT/literacy skills
- Ability to carry out manual handling safely
- Confidence using tools and completing basic installations
- A full UK driving licence (essential)
You’ll also be:
- Customer-focused with a positive, can-do attitude
- Comfortable working both independently and as part of a team
- Reliable, accountable, and willing to take ownership
- Aligned with our values of Bravery, Creativity, Passion and Professionalism
What You’ll Get
- 28 days holiday per year plus bank holidays (pro-rata)
- Christmas shutdown
- Up to 10% pension match
- Staff purchase schemes
- Medicash health insurance
- Employee assistance program
- Travel passes
- Cycle to work scheme
- Birthday celebrations and meals
- Values awards & vouchers
- 3 paid volunteering days per year
- Free parking
- Death in service
- Enhanced maternity and paternity pay
- Free tea, coffee, and fruit
- Wonderful Wednesdays – Free Toast and gatherings
- Training and Development opportunities
- A great place to work with a positive social impact
Why join us?
This is more than a warehouse role — it’s a chance to directly impact people’s lives by helping them create a home.
Interested?
Join FRC Group and be part of a team that is dedicated to ending furniture poverty. Apply now!
Pay: £29,305.00 per year
Work Location: In person