Ward Administrator job at Hemel Hempstead Full Time

Do you have excellent communications skills and enjoy providing excellent customer service?

Can you effectively manage multiple tasks and priorities?

Do you have a keen eye for detail, and have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said Yes to each of the above, then we might just have the role for you.

We are looking to recruit a professional, conscientious, individual to become part of our Adult Care Services Team as an Administration Officer for our Community Inpatient Unit based in St Peter’s Ward, Hemel Hempstead Hospital, Hertfordshire.

Duties and responsibilities of the role include:

• Providing a high-quality administrative service to meet the requirements of the unit including data collation and recording, audits, surveys, filing, making and receiving telephone calls, photocopying etc.
• Act as the first point of contact for visitors, patients, carers and health professionals, ensuring that everyone is greeted and attended to with a high focus on customer service standards
• Working unsupervised and organise/manage own workload on a day-to-day basis
• Organise, coordinate and attend meetings, where necessary, for the team, including liaison with other departments, preparing agendas, minute taking and following up on actions

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.