Voids Surveyor job at Croydon Full Time

Are you ready to play a key role in turning houses into homes? At Raven Housing Trust, we’re committed to ensuring every property we let meets a high standard for our residents—and we’re looking for a Voids Surveyor who shares that passion.

As part of our growing Property & Estate Services team, this is an exciting opportunity to take ownership of the voids journey and help prepare homes for new residents quickly and to a high standard. You’ll enjoy a role with real variety, autonomy, and the chance to develop specialist expertise in void property management.

This is not a traditional surveying role—it’s about driving quality, efficiency, and customer outcomes. You’ll be instrumental in ensuring homes are ready to welcome new residents, playing a vital role in supporting communities and improving the overall customer experience.

At Raven, you’ll be part of a collaborative and forward-thinking organisation where your work truly matters. We’re committed to supporting your development, including opportunities to work towards RICS accreditation and grow your career in housing.

What you’ll be doing

In this role, you’ll be focused on preparing homes for new residents, ensuring a smooth and efficient turnaround. You will:

• Work across our portfolio to ensure properties are ready for re-let to a high standard
• Take ownership of void properties, supporting a smooth and efficient turnaround process
• Engage with internal teams and partners to keep progress on track
• Build positive relationships with stakeholders, maintaining clear and effective communication
• Use digital and smart systems to record activity and manage progress
• Manage your own workload and schedule, balancing multiple properties and priorities

What you’ll bring

We’re looking for someone who is organised, customer-focused, and takes pride in delivering great results. You’ll thrive in this role if you:

• Bring a calm, professional approach when liaising with customers and stakeholders
• Are confident using IT systems and comfortable working with digital tools
• Enjoy managing your own workload in a field-based, fast-paced environment
• Have a proactive, detail-focused approach to maintaining quality standards
• Build strong working relationships and communicate effectively
• Have an interest in housing, property, or surveying and want to build a long-term career
• Are motivated to develop professionally, with support to work towards RICS accreditation

This role is particularly well suited to individuals with experience in housing, property maintenance, construction, or other customer-focused, field-based environments who are looking to take the next step in their career.

Why join Raven?

At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference.

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

What Raven will offer in return

To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

• Competitive salaries
• Fantastic work/life balance with flexible working and generous leave entitlement
• Strong focus on learning and development, with opportunities to grow your skills and career
• Enhanced maternity, paternity, and adoption pay
• Funded health cash plan
• Extensive wellbeing support
• Voucher-based recognition scheme
• Retail discounts

Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

Selection process

Your application will progress through the following stages:

• Application Review – Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered.
• Telephone / Microsoft Teams Interview – If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position.
• Assessment Centre – Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates – 14th-15th July 2026. This is the final stage of the selection process and will determine the outcome of your application.
• Feedback – Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer.

Further Information

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.

All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.