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Full job description
Job Overview
We are looking for a reliable and motivated individual to join our busy transport office team. This is a fast-paced role where no two days are the same, requiring excellent communication skills, strong organisation, and the ability to adapt quickly to changing situations.
The successful candidate will play a key role in supporting the day-to-day running of the transport office by communicating with customers, drivers, planners, and management to ensure smooth operations throughout the day.
Main Responsibilities
- Answering incoming phone calls professionally and efficiently
- Providing customers with ETA updates and handling customer queries
- Delivering excellent customer service at all times
- Communicating and relaying information between planners, management, and operational staff
- Scanning and filing paperwork accurately
- Completing general office and administrative duties
- Assisting with transport office operations as required
- Responding quickly and effectively in a fast-moving environment
Requirements
- Excellent communication skills, both verbal and written
- Strong time management and organisational skills
- High attention to detail
- Ability to work well under pressure in a fast-paced environment
- Adaptable and able to respond positively to changing situations
- Good customer service skills
- Competent using computers and office systems
- Previous transport or logistics office experience is beneficial but not essential
What We’re Looking For
We are looking for someone who is proactive, dependable, and able to work efficiently as part of a team. The ideal candidate will be confident communicating with both customers and colleagues and able to manage multiple tasks throughout the day.
If you thrive in a busy office environment and enjoy being part of a hardworking team, we would like to hear from you.
Job Type: Permanent
Pay: From £26,500.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Work Location: In person