Job Overview
We are seeking a passionate , organised Front of House to join our team to cover reception, welcome walk ins, do bookings for SUNDAYS and provide sick leave cover . The successful candidate will serve as the first point of contact for patients .
We do ask that there is no conflict of interest working elsehwere for skin or skin care companies.
Depending on your experience your hourly rate will be agreed and paid. We may consider beauty graduate in a training role.
Duties
Experience
This role is ideal for individuals who are personable, efficient, and eager to contribute positively to a busy skin practice with room to grow. Applicants should demonstrate professionalism, reliability, and a genuine desire to assist others in a healthcare environment, a genuine passion for all things skin and skin treatments and a passion to learn and elevate their skills. We are happy to train a graduate for the right fit.
Job Description:
About us
FACIEM DERMATOLOGY is a highly reputable boutique clinic in the heart of Kensington, just off High Street Kensington and we have just moved into our new premises on the world famous Kensington Church Street. You will thus be part of an established business but part of its expansion. We have been a dedicated Medical and Cosmetic Dermatology service since 2019. We have over a 2000 clients in London and a few hundred in Birmingham and growing. We are extremely professional, friendly and evidence based and clients rely on us to offer them the best of dermatology & aesthetics without false hopes and gimmicks. Our brand new site has now opened and us very beautiful and clean and well equipped. As well as provided high end advanced dermatology and aesthetic services we will now also provide general medical consultation for adults and children and weight loss service and IV drips.
Your role will include ( many are for Monday – Saturday working but your sunday work should be similar )
1. Welcoming clients registered or walk ins for skin care ( full training in skin care will be provided )
2. Taking new bookings through answering the phone and whatsapp communications with existing and new clients.
3. Sending email confirmations, deposit payment requests.
4. You will be asked to monitor and respond to the general email.
5. Yours hours will be Sunday and covering sick leave ( at short notice ) .
6. You will also be asked to assist in the set up of the new buisness venture which you will be given details of at the interview. This will enhance your exposure to the skincare industry.
7. Over time you will be rewarded with IT equipment, onsite amenities and increased rates of pay as well as industry events and parties.
8. You must maintain highest levels of organisation and be courteous and well presented at all times.
Your CV / Skills should include and we expect :
Client journey / Skin care sales management
Preparing patient files and individual clinic lists for practitioners according to their diaries and treatments booked
Team integration
Administrative/Operational
Diary management and booking skills, to maximise room occupancy and schedules
Knowledge
Skills and Qualifications
Job Type: SUNDAYS and sick leave urgent cover
Benefits:
Application question(s):
Experience:
Work Location: In person
Job Types: Zero hours contract, Self-employed, Internship
Pay: £13.50-£15.00 per hour
Application question(s):
Work Location: In person
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