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Software and Systems Defect Coordination Engineer – Gaydon (Hybrid) – (phone number removed) – £33.99/hr – Umbrella rate
Our client, a major automotive OEM, is seeking a Software and Systems Defect Coordination Engineer to join their Engineering team based in Gaydon.
This role is responsible for overseeing the timely identification, tracking, and resolution of software and system-related issues across complex vehicle systems. While the position requires a strong technical understanding, it is not a hands-on engineering role. Instead, the successful candidate will ensure robust adherence to defect management processes, effective use of issue tracking tools, and clear reporting to senior stakeholders.
A key aspect of the role will involve driving and prioritising actions and process improvements using clear KPIs and metrics across multiple stakeholders within the business. Strong dashboard creation, reporting, and presentation skills are essential.
Key Responsibilities
- Coordinate and manage software and systems defect tracking activities across complex programmes
- Ensure consistent application of issue and defect management processes
- Drive actions and prioritisation through clear KPI reporting and stakeholder engagement
- Develop and maintain dashboards, metrics, and performance reporting for senior management
- Facilitate regular issue review meetings, ensuring actions are owned and progressed
- Maintain accurate issue registers and tracking systems
- Support root cause analysis activities and problem-solving discussions
- Identify process weaknesses and areas requiring additional support or focus
- Work closely with programme teams and governance functions to support delivery objectives
Essential Skills, Knowledge & Experience
- Strong knowledge of issue and defect management processes and tools
- Experience with root cause analysis techniques and structured problem-solving methodologies
- Ability to develop, interpret, and present KPIs, metrics, and performance dashboards
- Good understanding of software integration principles and system dependencies
- Excellent communication and stakeholder management skills
- Strong attention to detail and process discipline
- Ability to identify risks, weaknesses, and areas requiring escalation or support
- Experience working within structured governance environments such as PMO or programme teams
- Familiarity with Agile and Waterfall delivery methodologies
- Experience facilitating issue review meetings and driving actions to closure
Education
- Degree qualified or equivalent experience
This is an excellent opportunity to join a leading automotive engineering environment, supporting the coordination and delivery of complex software and systems activities within a highly collaborative programme team.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.