Senior Medical Secretary – Spinal job at London Full Time NEW

Senior Medical Secretary – Spina;
The Princess Grace Hospital
Full time, 37.5 hours per week
9am – 5pm, Monday to Friday
Permanent
Competitive salary

We’re looking for a Senior Medical Secretary to join our Orthopaedics team, supporting spinal surgeons within the Specialist Spine Unit at The Princess Grace Hospital. Based in the heart of London, The Princess Grace Hospital is one of HCA UK’s flagship facilities, known for its calm, professional environment and its focus on delivering high quality, consultant-led care. The Specialist Spine Unit brings together highly regarded surgeons, experienced colleagues and well-established processes, creating a setting where precision, organisation and teamwork truly matter.

As a Senior Medical Secretary, you’ll play a central role in the smooth running of a busy and highly specialised consultants’ practice. Working closely with spinal surgeons and a supportive practice manager, you’ll help ensure clinics run efficiently, patients feel informed and supported, and consultants can focus on delivering outstanding care. This is a hybrid role, with a regular presence on site balanced with working from home, offering flexibility while remaining closely connected to the team. Alongside the day-to-day responsibilities, there is genuine scope to grow your career, whether that’s progressing within the practice, contributing to wider projects or exploring opportunities across HCA UK’s network of hospitals.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Orthopaedics, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Provide full secretarial support to the consultants’ practice, including accurate audio-typing of clinical and non-clinical correspondence while maintaining confidentiality
• Manage patient appointments, clinics and follow-ups, ensuring all scans, letters and payment information are in place
• Arrange admissions, investigations and test results, highlighting urgent or abnormal findings to consultants promptly
• Prepare and maintain accurate patient records and clinic notes ahead of outpatient clinics
• Act as a key point of contact for patients, consultants and hospital colleagues, managing correspondence and enquiries professionally

What you’ll bring:

• Previous experience working in a medical secretarial role
• A strong understanding of medical terminology
• Excellent organisational skills with the ability to prioritise under pressure
• Strong, accurate typing and good computer literacy
• Clear, confident communication skills and close attention to detail

Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you’ll be eligible for:

• 25 days holiday each year plus bank holidays, increasing with service, with the option to buy or sell leave
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• A comprehensive range of flexible health, protection and lifestyle benefits
• Discounts with over 800 major retailers

Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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