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Full job description
About the Role
Birmingham is recognized for its fast-growing healthcare and professional services sector, and at Cuervos Integrated Services Ltd, we bring that same commitment to operational excellence into healthcare administration. We support healthcare organizations through modern administrative systems, patient-focused operations, and high-performing service teams that keep healthcare environments running efficiently.
We are looking for a Senior Healthcare Administration Manager who can take ownership of our healthcare operations strategy and administrative performance. You will not simply manage schedules and processes; you will lead operational improvements that directly enhance patient experiences and organizational efficiency. You will oversee administrative teams, collaborate with healthcare professionals, and bridge the gap between executive leadership and day-to-day healthcare operations.
You are the advocate for operational excellence in a fast-moving healthcare environment where precision, leadership, and communication matter every day.
Why Work With Us?The Environment
Our office is located in the heart of Birmingham’s professional district near Colmore Row. We value a workplace that promotes collaboration, efficiency, and professional growth with modern facilities and supportive leadership.
Operational Leadership
We believe healthcare administration plays a vital role in patient outcomes and organizational success. You will have direct involvement in operational planning and strategic decision-making from day one.
Modern Systems
Our teams work with modern healthcare management platforms, digital reporting systems, and streamlined operational workflows designed to improve efficiency and service quality.
Growth
You will have access to leadership development programs, healthcare operations training, and industry conferences to strengthen your expertise and career progression.
Key ResponsibilitiesHealthcare Operations Management
Lead and oversee daily healthcare administrative operations to ensure efficient service delivery and compliance with organizational standards.
Team Leadership
Manage and mentor administrative staff, conduct performance reviews, and support professional development across departments.
Process Improvement
Identify workflow inefficiencies and implement operational improvements that enhance productivity, patient support, and service quality.
Compliance and Reporting
Ensure compliance with healthcare regulations, internal policies, and operational procedures while maintaining accurate documentation and reporting standards.
Stakeholder Coordination
Collaborate with healthcare professionals, executive leadership, vendors, and support teams to maintain smooth operational performance across facilities.
Resource Planning
Assist with staffing coordination, scheduling, budgeting support, and healthcare resource allocation to meet operational demands effectively.
What We Are Looking ForExperience
5+ years of experience in healthcare administration, healthcare operations, or medical office management, with at least 2 years in a senior leadership or supervisory role.
Leadership Skills
Strong experience managing administrative teams, improving operational workflows, and driving organizational performance in healthcare environments.
Communication
Excellent communication and stakeholder management skills with the ability to coordinate across departments and leadership levels.
Technical Knowledge
Experience using healthcare administration systems, operational reporting tools, and digital workflow platforms.
Problem Solving
You are proactive, organized, and capable of balancing operational efficiency with patient-centered service delivery.
Mindset
You are adaptable and solutions-oriented. You understand when to optimize existing systems and when to implement new operational strategies to support long-term growth.
Pay: £5,700.00-£6,000.00 per month
Work Location: In person