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Job Responsibility:
- Subject matter expert in collaboration tools in particular Google Workspace
- Technical implementation of collaboration tools, features and enhancements
- Use of data migration tools to support integration and standardisation objectives
- Experienced with the implementation of Security and Compliance features in Google Workspace like DLP, Labels, Vault retention
- Deep understanding of Meeting Room Hardware like Chromeboxes, and Chrome Browser Cloud Management
- Evaluating new features of collaboration tools in use and presenting the benefits of implementation to the team
- Troubleshooting level-2 and Level-3 issues and liaising with Support Teams
- Liaising between technology and the business and translating technical requirements into clear language
- Preparing relevant business change artifacts such as impact assessments to facilitate obtaining approvals for change
- Data Analysis & reporting across all activities
- Liaising with the Service Manager to ensure successful execution of project activities
- Interacting with technical staff and suppliers to ensure the changes are raised and implemented correctly and in a timely manner
Requirements:
- Certified Associate Google Workspace Administrator
- Solid experience of Google Workspace Administration in an technical role
- Experience of the use of data migration tools to migrate structured data into Google Workspace
- Experience of working within a project team, contributing to successful delivery
- Understanding of Change Management and approval processes
- Experience of working in Agile delivery environments
- Experience of working closely with both technical experts and business stakeholders, and of being the conduit between these disciplines
- Media industry experience preferred but not essential
- Able to accurately assess priorities and pressures and manage workload accordingly
- Excellent written and verbal skills including advanced spreadsheet knowledge and skills
- Must be a structured thinker who is able to solve problems by adopting a methodical approach
- Must have strong interpersonal and influencing skills, able to build strong relationships with senior and peer level business stakeholders
- End user experience focused. Understands the importance of colleague feedback and measurement to inform solution development
- Friendly and approachable with a proven ability to present complex technical information simply to facilitate stakeholder decision-making
- Expert at building strong working relationships with team members and senior stakeholders through excellent influencing and customer service skills
- Passionate about technology with hands-on experience configuring and supporting applications to meet diverse user needs
- A self-motivated, methodical professional who remains calm under pressure and uses analytical skills to address challenges
- Highly organised with the ability to self-manage, plan activities, and highlight issues early to ensure all deadlines are met
Nice to have:
- Knowledge of additional apps like Slack, Atlassian Suite and Miro will be appreciated
- Media industry experience preferred but not essential
What we offer:
- Flexible working with a range of options
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn – with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life