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Full job description
Intro:
Established in 1955, BM Group is one of the largest steel stockholders, processors and premium partner of Architectural, Access and Safety products in the UK with 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, Pulmans, Barclay and Mathieson and AFG.
As part of Marubeni-Itochi Steel Inc. we operate globally while maintaining a fast paced working environment across our depots, service centres and head office. Our people are our greatest strength and we’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity and Excellence.
Role and Responsibilities:
- General Administration Tasks
- Processing orders on the system and following orders through from start to completion
- Responding to internal and external emails in a timely manner
- Support administration function
- Organising transport booking for various couriers
- Builds and maintains contact databases
- Maintains relationships with existing clients
- Provide regular, ongoing information on new products and services
- Actively following up all quotations raised and providing feedback
- Gathering general customer feedback, market activities and competitor information
- Support technically new and existing customers; recommend solutions
- Contributed to sales team effort by meeting individual and team sales targets & gross margin
Skills and Qualifications:
- Be confident on telephone with new contacts
- Build client relations
- Promote excellence
- Be enthusiastic and energetic
- Be motivated to sell and be driven to meet personal and team targets
- Able to work independantly
- Ideally experience of dealing with Contractors/Residential customers
- Advantage if experienced with landscaping/architectural products
Work Location: In person