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Full job description
Introduction to the Company
Welcome to Tiles DIY, your number one source for all things Ceramic, porcelain and natural stone. We’re dedicated to giving you the very best tiles with a focus on three physiognomies: A great customer experience, quality choice of products and at very competitive prices. With 7 stores, a distribution centre in Turkey and an operations and logistical warehouse in Colchester boasting over 60,000 square feet, we can support your every need.
Job brief
- Providing excellent customer service
- Helping customers make a decision in choosing tiles
- The ability to communicate well with colleagues and customers
- A confident and professional manner in dealing with a variety of different customer situations
- Ability to work co-operatively with others
- Enthusiasm and a positive ‘can-do’ attitude
- Ability to engage and inspire customers through questioning and listening skills
- Previous experience as a Sales Assistant or working in retail sales
- Lifting tiles, loading and unloading customer vehicles and company vehicles
- Preparing deliveries
- Maintain excellent store retail standards
What you’ll need – skills and experience:
- Previous experience working in a similar role
- Confident dealing with trade and retail customers
- Focused, motivated with excellent communication and interpersonal skills
Job Type: Full-time
Benefits
Staff Discount on all products
Role specific training and development
Work wear provided
Job Type
Full-time
Job Types: Full-time, Contract
Job Types: Full-time, Commission, Permanent
Pay: £12.71 per hour
Benefits:
- Employee discount
- On-site parking
- Store discounts
Experience:
- Retail : 1 year (required)
Location:
- Ilford IG2 7BZ (preferred)