RETAIL COMMUNICATIONS COORDINATOR job at London Full Time

The Opportunity An exciting opportunity has arisen to join a globally recognised designer brand at the forefront of creative excellence.
This role sits at the heart of the EMEA function, acting as a key link between creative, operations, and regional teams, ensuring brand vision is executed seamlessly across all direct-to-consumer channels.

Working closely with senior creative leadership, this position is instrumental in shaping how the brand comes to life across markets — combining strategy, communication, and flawless execution.

The Role This is a highly visible, fast-paced position where organisation meets creativity. The successful candidate will act as the central coordination point across EMEA, driving consistency, clarity, and elevated brand delivery.
Key responsibilities include:

• Owning and curating the EMEA DTC creative installation calendar, ensuring alignment across multiple markets and channels
• Leading creative operational communications, delivering clear, engaging messaging to regional teams and business leaders
• Producing weekly updates, presentations, and briefing documents to support key initiatives and campaigns
• Creating and maintaining high-quality imagery decks to represent the EMEA region to global stakeholders, including head office in New York
• Representing the creative function in weekly trade meetings, translating business performance into clear, actionable insights for senior leadership
• Supporting seasonal installations and prototypes, working closely with visual merchandising and BI teams across markets
• Coordinating creative logistics, including sourcing, props, shipments, and warehouse collaboration for launches
• Developing training materials and retail standards guides, ensuring consistency and excellence across store environments
• Acting as a super user for internal communication platforms, driving engagement and clarity across creative messaging

About You This opportunity is suited to someone who thrives in a creative, high-performance environment and brings both structure and flair to their work.

The ideal candidate will have:

• A background in creative operations, communications, or administration within a design-led or premium brand environment
• Exceptional communication skills, with the ability to influence and engage stakeholders at all levels
• Strong organisational skills with the ability to manage multiple projects simultaneously
• A natural eye for detail, design, and brand presentation
• Confidence working cross-functionally and managing stakeholders across regions
• Experience producing presentations, decks, and internal communications to a high standard
• Proficiency in Microsoft Office (particularly PowerPoint & Excel) and ideally exposure to Adobe Creative Suite
• A proactive, solutions-focused approach with strong interpersonal skills

Why Apply?

• Join a globally recognised designer brand with a strong creative identity
• Work closely with senior creative leaders and international teams
• Be part of delivering high-impact, visually driven projects across EMEA
• A unique blend of creativity, strategy, and operations
• Hybrid working with a collaborative and dynamic culture