Rent Accounting Officer job at Dudley Full Time NEW

The Housing Finance Team are looking to appoint two permanent full time Rent Accounting Officer and one permanent part-time post working 3 days (Wednesday, Thursday, Friday) to join their team.

The Rent Accounting Team provide a front-line Direct Debit service and cover a range of accounting duties. We are responsible for maintaining the Rents system for 20,000 council tenants.

Duties include:

• Front line Direct Debit service, speaking to Dudley Council Housing tenants over the phone, processing applications, calculating payments, negotiating arrears instalments.
• Responsible for recovery of Direct Debit default payments, setting repayment plans and providing advice to tenants in respect of benefits and rent payments due.
• Processing a range of adjustments to rent accounts and ensuring rent account transactions are calculated and applied accurately.
• Reconciliation of a variety of income streams.
• Providing performance and statistical information.

You will have experience in a financial, administrative or accountancy role, and possess qualifications to GCSE level or equivalent in 5 subjects including Maths at grade C or above. The successful candidate will be computer literate, customer focused and ensure a high quality of service.

Informal discussions to Helen Stewart 01384 812046 / Beverley Wetton 01384 812008.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.