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Full job description
Your future, as a Receptionist at mydentist
You’ll be joining us at our Saint James practice in Norwich, NR3 1TL. As a Receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is listed below. As a Receptionist, you’ll be based on site in our practice, so home working is not possible.
Monday: 08.00am -17.30pm
Tuesday: 08.00am -17.30pm
Thursday: 08.00am -17.00pm
Friday: 08.00am -17.30pm
Saturday: 07.45am – 15.10pm
Total: 41.25hrs
Our practice offers
- Supportive and experienced team
- A convenient location, easy to reach via public transport
- Parking is available locally
mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer
- From £12.97 an hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- With stable hours and a great work life balance
What you’ll be doing
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here
Build a rewarding career with a supportive, inclusive team.
Click to apply now!