Receptionist/Front of House job at Manchester Full Time

Overview
We are seeking enthusiastic and professional Front of House Staff to join our team. This role involves delivering exceptional guest services in a welcoming environment, ensuring every visitor has a memorable experience. The ideal candidate will possess excellent communication skills, a friendly demeanour, and a keen eye for detail. Multilingual abilities and hospitality experience are highly desirable to enhance our guests’ experience and support our diverse clientele.

Responsibilities

• Greet guests warmly upon arrival and assist with check-in procedures
• Provide accurate information about services and facilities
• Manage reservations and walk-in enquiries efficiently via phone and in person
• Maintain high standards of phone etiquette when handling guest communications
• Handle guest requests promptly and professionally, ensuring satisfaction
• Support the team with organising events or special functions as required
• Ensure the reception area is tidy, organised, and welcoming at all times
• Collaborate with other departments to deliver seamless patient experiences

Experience

• Previous experience in hotel or hospitality environments is preferred but not essential
• Strong service skills with a focus on hospitality excellence
• Excellent phone etiquette and communication skills
• Experience working in a fast-paced environment with the ability to multitask effectively
• Friendly, approachable manner with a professional appearance and attitude

This role offers an exciting opportunity to be part of a dynamic team dedicated to providing outstanding service. We value professionalism, organisation, and a passion for hospitality in all our staff members.

Pay: £12.75-£15.00 per hour

Work Location: In person