Part time Payroll and Admin Support job at Bracknell Full Time

Part time, flexi-time and work from home. We are a growing commercial and domestic cleaning company seeking a reliable and detail‑focused Payroll, Administration and Customer Service Support Assistant. This is a part‑time, remote role ideal for someone who is organised, confident with numbers, and comfortable managing a variety of administrative tasks.

Key Responsibilities

Payroll Preparation Support

• Gather and collate all weekly/monthly payroll information for our third‑party payroll provider.
• Ensure all staff hours, absences, and adjustments are accurately recorded.
• Verify that all holiday requests are correctly logged in our holiday‑tracking software before payroll submission.

Invoicing & Cash Collection

• Generate and send sales invoices to customers using Xero.
• Monitor outstanding balances and carry out polite but firm credit control, including email and phone follow‑ups for overdue payments.

Customer Service & Communication

• Answer incoming calls and support customer queries professionally.
• Provide internal support to supervisors and management where required.

Administrative Support

• Maintain accurate records and summaries using Excel.
• Use Outlook for email communication, scheduling, and general correspondence.
• Assist with general administrative duties to support smooth business operations.

Skills & Experience Required

• Medium level Excel skills (data entry, basic formulas, summarising information).
• Confident using Outlook, email communication, and general office software.
• Experience with Xero (preferred but not essential if willing to learn).
• Excellent attention to detail and accuracy.
• Good communication skills, both written and verbal.
• Ability to work independently and manage your own workload.

Hours & Working Pattern

• 25 hours per week, Monday to Friday.
• Flexible working hours to suit your schedule.
• Fully remote / work‑from‑home role.

Job Type: Part-time

Pay: £17,550.00 per year

Expected hours: 25 per week

Work Location: Hybrid remote in Bracknell (Berkshire)