Operations & Office Administrator – Events Industry job at Glasgow Full Time

The Role – Events Company Office And Administrative support (Tents And Events – Glasgow)

PT and FT applications considered

This is a varied role suited to someone with experience in business administration, operations support, customer service or the events industry. A basic knowledge of book keeping is advantageous.

You will work closely with management and support the smooth running of the business, with responsibilities including:

• Acting as a first point of contact for customer enquirers
• Managing incoming calls and emails professionally
• Tracking enquirers, proposals and quotations
• Preparing quotations as approved by management
• Manage sales and purchase invoices. (Knowledge of basic book-keeping is advantageous)
• Supporting business development and marketing activity
• Assisting with day-to-day operational administration
• Helping maintain records relating to statutory obligations, including HSE compliance and staff expenses
• Updating build schedules and supporting communication between management and site teams
• Assisting with the recording and maintenance of staff records, contracts, inductions and training records
• Supporting general compliance administration, including records relating to VOSA and working-hour requirements
• Coordinating information between management, office staff and site teams

A key part of the role will be helping us maintain timely response and communication between clients, staff and suppliers.

The Person

We are looking for someone who is:

• Reliable, organised and proactive
• Comfortable working directly with management
• Confident dealing with clients as a first point of contact
• Able to work respectfully with staff at all levels
• Able to work under pressure and remain calm and focused during seasonal peaks
• Willing to get involved in all aspects of a growing owner-managed business
• Committed to high standards, safe working and good communication
• Keen to develop commercial, operational and business development skills

Our Values

At Tents and Events, we take pride in delivering high-quality marquee hire and event services safely, professionally and to a consistently high standard.

We expect our team to share our core values:

• Respect for others — working well with colleagues, clients and suppliers
• Professional standards — taking pride in the quality of our work and representing the company well
• Health and safety focus — supporting management by maintaining accurate H&S records and promoting safe working practices
• Teamwork — supporting each other during busy periods and helping the business run smoothly

Salary and Benefits

In return, you will have the opportunity to become an important part of a growing business.

Benefits include:

• Competitive salary
• Yearly bonus
• Operating expenses where applicable
• Hybrid working
• Training and development opportunities
• Direct access to management
• Progression opportunities as the company grows

Salary will be discussed on an individual basis, depending on experience.

Pay: £24,420.00-£31,000.00 per year

Benefits:

• Company pension
• Gym membership
• Work from home

Work authorisation:

• United Kingdom (required)

Location:

• Glasgow G73 1LL (required)

Work Location: Hybrid remote in Glasgow G73 1LL