Operations Manager | Care Homes job at Birmingham Full Time NEW

Operations Manager | Care Homes

Midlands & Shropshire Region

£70,000 – £80,000 (Negotiable DOE)

An excellent opportunity has arisen for an experienced Operations Manager to oversee a portfolio of nursing and residential homes across the Midlands and Shropshire. This is a senior leadership role with real influence, supporting Home Managers to deliver high‑quality, person‑centred care across multiple services.

The provider is well‑established, values‑driven, and respected for its commitment to quality, stability, and strong leadership. This post offers the chance to shape performance across a region with good foundations and supportive senior leadership.

The Role

• Provide operational leadership across a group of care homes, ensuring consistent quality, compliance, and service delivery.
• Support, mentor, and develop Home Managers, promoting strong, stable leadership within each service.
• Lead on quality improvement, governance, CQC readiness, and performance across the region.
• Work closely with senior leadership to deliver strategic objectives, commercial performance, and sustainable occupancy.
• Build trusted relationships with local authorities, stakeholders, and families, representing the organisation with professionalism and integrity.

About You

• Proven experience as an Operations Manager, Regional Manager, or multi‑site leader within the care home sector.
• Strong understanding of CQC regulation, governance, and quality frameworks.
• Confident in supporting Home Managers, driving improvement, and managing performance.
• A collaborative, values‑led leader with excellent communication and relationship‑building skills.
• Able to balance strategic oversight with hands‑on support where needed.

Package

• £70,000 – £80,000 (NEG/DOE)
• Supportive senior leadership and a well‑structured regional remit
• Opportunity to influence quality and outcomes across multiple homes
• Strong organisational values and a positive, stable culture

If you are an experienced regional leader seeking a role with autonomy, influence, and the opportunity to make a meaningful impact across a respected group of homes, we would welcome a confidential conversation.

About JCO Healthcare

JCO Healthcare is a specialist recruitment agency proudly supporting care home providers across the UK. By applying for this role, you acknowledge that we may securely retain your details to contact you about future opportunities aligned to your experience.

Pay: £70,000.00-£80,000.00 per year

Work Location: In person